Privacy Policy

Welcome to Hookah District (the "Site")

We recognize that online privacy is important to users of our Site, particularly when engaging in business. This privacy policy outlines our practices regarding the collection, use, and protection of information for both general visitors to the Site ("Visitors") and those who register and engage in transactions on the Site using services offered by Hookah District ("Authorized Customers").

Personally Identifiable Information

“Personally Identifiable Information” refers to data that can be used to identify, contact, or locate an individual. This includes, but is not limited to, names, addresses, phone numbers, fax numbers, email addresses, financial details, social security numbers, and credit card information. This definition does not include information collected anonymously or demographic data not tied to any identifiable person.

Information Collected

We collect basic profile information from all Visitors. In addition, we collect the following details from Authorized Customers: names, addresses, phone numbers, email addresses, business size and nature, and information about the type and volume of advertising inventory the customer intends to buy or sell.

Information Collection by Other Organizations

Some information may be collected by third-party service providers (e.g., payment processors, banks, escrow and insurance providers) as part of their role in delivering services. While we do not control how these third parties use this data, we do require them to disclose their privacy practices. Many of these entities act solely as intermediaries and do not retain or use this information beyond their specific service function.

How We Use Personally Identifiable Information

We use Personally Identifiable Information to personalize the Site, deliver relevant services, and fulfill purchase or sale requests. This information may also be used to communicate with Visitors and Authorized Customers about business opportunities or to respond to specific inquiries.

Sharing of Information

We may share Personally Identifiable Information about Authorized Customers with other Authorized Customers exploring business opportunities. We may also share aggregated demographic data with our partners and service providers. Visitors and Authorized Customers can opt out of receiving marketing communications from us or third parties working on our behalf.

Data Storage and Security

Personally Identifiable Information collected by Hookah District is securely stored and accessible only to a limited number of employees for approved purposes. We maintain robust security practices and use encryption for sensitive data (e.g., credit card or social security numbers). Despite our efforts, no system is completely immune to breaches, and we cannot guarantee against all unauthorized access.

User Choices and Opt-Outs

Visitors and Authorized Customers can opt out of receiving unsolicited communications from Hookah District or its partners by following instructions in emails or by contacting us [here].

Use of Cookies

Cookies are used to enhance user experience, track preferences, and maintain site security. For instance, Authorized Customers may be automatically logged out after 10 minutes of inactivity to protect their accounts.

Login Information Usage

We may collect and analyze login data (IP addresses, browser types, ISPs, etc.) to understand user behavior, manage the Site, and gather general demographic information.

Access by Partners and Vendors

Our business relationships may allow certain third-party vendors access to Personally Identifiable Information when necessary for evaluating service eligibility. These partners are governed by their own privacy policies, which we do not control.

Legal Disclosures

Hookah District may disclose Personally Identifiable Information to comply with legal obligations such as court orders or law enforcement requests. We may also do so when necessary to protect the safety of our users and the integrity of the Site.

Information Security

Access to Personally Identifiable Information is limited to authorized personnel who are trained in our security procedures. Our systems are regularly audited, and sensitive data is encrypted. While we aim to safeguard all information, no online system is entirely secure.

Correcting Personal Information

Users can update or correct their personal data by contacting us [here].

Deletion or Deactivation of Information

Authorized Customers and Visitors may request deletion or deactivation of their information by contacting us [here]. While complete deletion may not be possible due to system backups, such data will be functionally removed from our operational systems and will no longer be used, shared, or sold.

Policy Changes

We will post any updates to this Privacy Policy directly on the Site. If we make changes that could lead to the disclosure of previously protected Personally Identifiable Information, we will notify affected users in advance to allow them to opt out of such disclosures.

Children’s Privacy

This Site is intended for adults only. Users must be at least 18 years old to access or use the services provided by Hookah District.