.png)
Store Policy
Customer Care
Hookah District is committed to providing exceptional customer care to ensure a seamless shopping experience. Our Customer Care team is dedicated to addressing any inquiries or concerns promptly and efficiently.
Whether you have questions about our products, need assistance with an order, or require further information, we are here to assist you.
We prioritize transparency and trust. Your feedback is valuable to us, and we strive to continuously improve our services to meet your needs and exceed your expectations.
Privacy Policy
At Hookah District, we are devoted to safeguarding the privacy and safety of our customers. Our Privacy policy outlines our practices regarding the use, storage, and protection of your personal information. We utilize secure payment verification processes and ensure the confidentiality of your data.
Maintaining the trust of our customers is paramount, and we are dedicated to providing clarity and assurance through our comprehensive privacy and safety measures. Your confidence in our commitment to privacy enables us to create a secure and reliable platform for your hookah-related needs. Access Privacy Policy here
Terms & Conditions
By accessing and using Hookah District’s website and services, you agree to abide by our Terms and Conditions.
These terms outline the rules and guidelines for using our Site, purchasing products, and interacting with our services.
They cover important aspects such as user responsibilities, account security, payment terms, and intellectual property rights, as well as limitations of liability and dispute resolution procedures.
We recommend that you review these terms carefully before engaging with the Site. If you do not agree to these terms, please refrain from using our services. Hookah District reserves the right to modify or update these Terms and Conditions at any time, so please check this page regularly for any changes.
Your continued use of the Site after any such changes signifies your acceptance of the updated terms. Access Terms & Conditions here
Free Shipping Terms/ Conditions and Coupons*
Hookah District is committed to providing exceptional customer care and value to ensure a seamless shopping experience.
Coupons:
New customers are eligible for a 20% off coupon that can be inputted at checkout. Coupon: DistrictFamily
Hookah District offers FREE SHIPPING on orders as follows:
-Over $180 (CAD) within Ontario and Quebec (Before taxes and discounts)
-Over $220 (CAD) within the USA (Before taxes and discounts)
-Over $200 (CAD) within BC, Manitoba, New Brunswick, Saskatchewan (Before taxes and discounts)
-Over $250 (CAD) within Newfoundland/Labrador, Nova Scotia, NT, Nunavut, PEI, Yukon (Before taxes and discounts)
Standard shipping rates apply on any orders being shipped outside of anything mentioned above.
Payment Methods
- Secure Credit / Debit Card Transactions
- Convenient PAYPAL Payments
-Apple Pay
-Google Pay
- Offline Payment Options
Wholesale Inquiries
Explore exciting opportunities to feature our exquisite products in your retail establishment. Hookah District welcomes wholesale inquiries from retailers interested in showcasing our premium range of hookah products.
Our aim is to establish mutually beneficial partnerships and expand the availability of our exceptional offerings.
We value collaborative relationships and are enthusiastic about sharing our story with retailers seeking high-quality hookah products for their customers.
Contact us today to explore the possibilities of introducing Hookah District's distinguished collection to your clientele.